Privacy Policy & Cookie Statement

Privacy Policy
Your privacy is very important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

The Information We Collect
This notice applies to all information collected or submitted on the website.

Any data collected, including, but not limited to, your names, email addresses and contact numbers are used solely in the provision of photographic services, are stored securely on a externally hosted purpose built database. As part of providing you with fabrication services, we may also share your details with third parties related to your requirements.

In the case of an initial enquiry we will ask for details including your name(s), email address, phone number and project requirements in order to provide a quote and an indication of availability. This will be stored for an initial period of 6 months in order to respond to enquiries promptly and to best serve potential clients.

In the case of a confirmed sale, as part of the contract between both parties, we will request certain information, including your mailing address, your purchase details (including time, date and cost, and VAT status),
your calls and correspondence with us and your signature in addition to the above.

We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (e.g. the URL you came from, IP address, domain types like and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website (“User Information”). We may collect this information even if you do not contact us.

We use your information only for the following purposes:
> To prepare documentation for you in order to provide support in bringing a technical idea to concept.
> To follow up with you shortly after the service to ensure you are happy with the service provided.
> For internal record keeping (to be able to respond to customer enquiry and invoicing).
> To make an appointment with you to assess the scope of the project.
> To share case studies and testimonials on our website.
> To process payments by credit/debit card or bank account details.
> To remind or update you of progress or appointment dates.
> To provide our services to you as requested or agreed.
> For statistical purposes to improve this Website and its services to you.
> To serve website content and advertisements to you.
> To administer this website.

This list is not exhaustive and may be updated from time to time. We do not ‘trade’ in your personal data and will not sell or rent your details. You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under any applicable legislation. Please note that you are under no obligation to provide us with your personal data, but not providing certain data could prevent us from serving you.

The Way We Use Information
We use the information you provide about yourself/company when making an enquiry or placing an order only to manufacture the product, confirm delivery and installation of site or the product/service we are to supply. We do not share this information with outside parties except to the extent necessary to complete that process.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Finally, you should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled do so.

Storage/Use Of Images
In order to deliver the comprehensive coverage seen within this website, it is also necessary that we store images of your projects, as both jpg and RAW files on secure storage. These are stored separately from your full names and other data, and the two are never associated. Where these images are backed up/taken off site they will always be in an encrypted form with a strong password. Again, as part of delivering fabrications services to you and future clients we may also use images created in our portfolios, literature, competitions, exhibitions and advertising.

Our Commitment To Data Security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How Long Do We Keep Your Personal Data
We may keep your details on record for as long as it is necessary to meet record keeping requirements. We hold financial, legal and HMRC records for seven years. They are then deleted in accordance with data protection and other applicable legislation. Information relating to projects and ideas will be kept indefinitely, for the purpose of giving opportunities in future projects.

Changes To This Privacy Notice
We may change this Privacy Notice from time to time in order to reflect changes in the law.

Right To Access
You are able to request, on demand, all data that Devon Valley Fabrications, as a business, holds on you. This will be provided as an electronic report.

Right To Be Forgotten
You have the right to withdraw your consent to have your data stored at any time. If you choose to do this, please email stating you wish to do so.


Cookie Statement
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What Are Cookies
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How We Uses Cookies
When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes:

  • To enable certain functions of the Service
  • To provide analytics
  • To store your preferences

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

  • Essential cookies. We may use cookies to remember information that changes the way the Service behaves or looks, such as a user’s language preference on the Service. Currently in use;
    PHPSESSID – Session Cookie – Preserves user session state across page requests.
    rand_code_1 – Session Cookie – Captcha required for all contact form submissions.
    cookie_notice_accepted – 1 Month Cookie – Preserves user agreement across website for allotted time.
  • Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them. Currently in use;
    _pk_id# – 1 Year Cookie – Collects anonymous statistics on the user’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read.
    _pk_ses# – Session Cookie – Used by Piwik / Matomo Analytics Platform to track page requests from the anonymised visitor during the session.
    1p_jar – 1 Month Cookie – Used by Google Platform to help customise ads on Google properties.
    NID – 2 Month Cookie – Used by Google Platform to help tracking on Google properties.
    CONSENT – persistent Cookie – Used by Google Platform to help tracking on Google properties.

Third-Party Cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What Are Your Choices Regarding Cookies
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where Can You Find More Information About Cookies
You can learn more about cookies and the following third-party websites:


Any Enquiries?
Contact: Derek Bradshaw, Devon Valley Fabrications
Tel:- 01884 33915